Atrion is a leading provider of information technology that specializes in support services and is uniquely qualified to bring real value to our customers.  Our company is leading the way with new approaches that changes the old way of thinking.  We have a deep understanding of our customers support requirements and work right beside you.  Rather than being a reactive reseller and contacting customers only when their maintenance contracts expire, Atrion takes a proactive approach to handling hardware and software service contracts for our clients.

Contract Management

Effective contract management is essential to controlling costs.  A dedicated Atrion Service Representative will help you gain a full understanding of your IT infrastructure.  With an organized and detailed approach, we can provide the knowledge and tools to get the most out of your infrastructure.  Atrion provides:

• A single point of contact for all maintenance contract issues
• Quarterly health-check on all hardware under contract
• Consolidate and co-term contracts to a logical end date
• Annual forecasts for all systems under contract as well as ones that will be coming off manufacturer warranty during the following fiscal year
• Improve efficiency and effectiveness of the contract management process, including expiration, renewal and compliance audits.

Inventory Control

IT Inventory Control is the foundation of accountability for the life-cycle management of technology assets throughout the organization.  A business needs to include this to assist in the development and maintenance of policies, standards, processes, systems and measurements that enable the organization to manage IT assets with respect to:

• Risk
• Cost
• Control
• IT Governance
• Compliance
• Business performance objectives

IT Inventory Control helps set the business practices listed below:

• Uncover savings through process improvement and support for strategic decision making
• Gain control of inventory
• Increase accountability to ensure compliance
• Enhance performance of assets and life cycle management
• Risk reduction through standardization, proper documentation and loss detection.

Think Green

Manufacturers typically notify their customers of equipment that may be at the End of Support Life (EOSL), and will no longer be under warranty.  This is most often done through mass e-mails and mailers that are usually ignored by the end users.  Conversely, with a reseller who is in tune with your environment, equipment retirement can be planned months ahead of time avoiding the last minute rush once a production system reaches its’ EOSL.  Planned retirement schedules not only reduce anxiety but afford the opportunity to learn about the latest technologies to determine the best solution to meet your business needs.

Utilizing Atrion’s staff of technologists offers our customers the ability to decommission their aging equipment while:

• Taking advantage of Manufacturer Trade-In programs
• Planning a solution for current and future business needs
• Creating a solution with lower Total Cost of Ownership as opposed to a quick break-fix solution
• Doing what’s best for the environment.